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	<title>asterCC asterisk呼叫中心和计费解决方案 &#187; asterisk 计费</title>
	<atom:link href="http://cn.astercc.org/tag/asterisk-%e8%ae%a1%e8%b4%b9/feed" rel="self" type="application/rss+xml" />
	<link>http://cn.astercc.org</link>
	<description>asterCC, asterisk 呼叫中心,IP电话交换机和计费解决方案</description>
	<lastBuildDate>Wed, 01 Feb 2012 05:42:36 +0000</lastBuildDate>
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		<title>asterCC 和 asterCC BOX 发布了 0.13 版</title>
		<link>http://cn.astercc.org/2009/11/19/astercc-%e5%8f%91%e5%b8%83%e4%ba%86-013-%e7%89%88.html</link>
		<comments>http://cn.astercc.org/2009/11/19/astercc-%e5%8f%91%e5%b8%83%e4%ba%86-013-%e7%89%88.html#comments</comments>
		<pubDate>Thu, 19 Nov 2009 12:50:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[最新消息]]></category>
		<category><![CDATA[asterCC商业版]]></category>
		<category><![CDATA[Asterisk]]></category>
		<category><![CDATA[asterisk 呼叫中心]]></category>
		<category><![CDATA[asterisk 计费]]></category>
		<category><![CDATA[呼叫中心]]></category>
		<category><![CDATA[外呼呼叫中心]]></category>
		<category><![CDATA[实时计费]]></category>

		<guid isPermaLink="false">http://cn.astercc.org/?p=458</guid>
		<description><![CDATA[asterCC V0.13 下载 &#8211; 14.26 MB asterCC-BOX-0.13 下载 asterCC BOX 0.13: * 升级到 freepbx 2.6 rc2 * 升级到 asternic 1.2 * 升级到 asterCC 0.13 asterCRM 0.061: * 增加了管理agents的页面(用于管理agents.conf) * 修正了无法编辑工作时间包的bug...]]></description>
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<p><a title="Version 0.13 " onclick="javascript:pageTracker._trackPageview('/download/download/astercc-0.13.zip');" href="http://astercc.org/wp-content/uploads/astercc-0.13.zip">asterCC V0.13 下载 &#8211; 14.26 MB</a></p>
<p><strong><a title="asterCC-BOX-0.12 beta released" href="http://master.dl.sourceforge.net/project/asterisk-crm/asterCC%20BOX/asterCC%20BOX%200.13/asterCC-BOX-0.13.iso" target="_blank">asterCC-BOX-0.13 下载<br />
</a></strong></p>
<p>asterCC BOX 0.13:</p>
<p>* 升级到 freepbx 2.6 rc2<br />
* 升级到 asternic 1.2<br />
* 升级到 asterCC 0.13</p>
<p>asterCRM 0.061:</p>
<p>* 增加了管理agents的页面(用于管理agents.conf)<br />
* 修正了无法编辑工作时间包的bug<br />
* diallist中增加了拨号顺序(callOrder)的属性<br />
* 坐席界面上增加了拨号列表面板<br />
* 增加了自动将录音转换为mp3存储的功能<br />
* 增加了mp3录音播放器<br />
* 增加了坐席界面上的面板开关<br />
* 增加了坐席界面上清屏功能(清除弹出窗口)</p>
<p>asterBilling 0.11:</p>
<p>* 修正了费率前缀匹配时的bug<br />
* 增加了专业版话吧界面<br />
* 增加了会员模式开关<br />
* 增加了萄语支持</p>
<div class="imageframe alignleft" style="width: 1021px;"><a title="astercrm_agentsettings" rel="lightbox[pics651]" href="http://astercc.org/wp-content/uploads/2009/11/astercrm_agentsettings.png"><img class="attachment wp-att-667" src="http://astercc.org/wp-content/uploads/2009/11/astercrm_agentsettings.png" alt="astercrm_agentsettings" width="552" height="268" /></a></p>
<div class="imagecaption">astercrm 坐席管理</div>
</div>
<div class="imageframe alignleft" style="width: 1021px;">
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 486px;"><a title="astercrm_clearscreen" rel="lightbox[pics651]" href="http://astercc.org/wp-content/uploads/2009/11/astercrm_clearscreen.png"><img class="attachment wp-att-664" src="http://astercc.org/wp-content/uploads/2009/11/astercrm_clearscreen.png" alt="astercrm_clearscreen" width="486" height="148" /></a></p>
<div class="imagecaption">astercrm 清理屏幕按钮</div>
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 1002px;"><a title="astercrm_dialliatpannel" rel="lightbox[pics651]" href="http://astercc.org/wp-content/uploads/2009/11/astercrm_dialliatpannel.png"><img class="attachment wp-att-663" src="http://astercc.org/wp-content/uploads/2009/11/astercrm_dialliatpannel.png" alt="astercrm_dialliatpannel" width="541" height="173" /></a></p>
<div class="imagecaption">astercrm 拨号面板</div>
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 774px;"><a title="astercrm_panelswitcher" rel="lightbox[pics651]" href="http://astercc.org/wp-content/uploads/2009/11/astercrm_panelswitcher.png"><img class="attachment wp-att-662" src="http://astercc.org/wp-content/uploads/2009/11/astercrm_panelswitcher.png" alt="astercrm_panelswitcher" width="464" height="80" /></a></p>
<div class="imagecaption">astercrm 面板开关</div>
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 569px;"><a title="astercrm_mp3player" rel="lightbox[pics651]" href="http://astercc.org/wp-content/uploads/2009/11/astercrm_mp3player.png"><img class="attachment wp-att-661" src="http://astercc.org/wp-content/uploads/2009/11/astercrm_mp3player.png" alt="astercrm_mp3player" width="512" height="326" /></a></p>
<div class="imagecaption">astercrm MP3播放器</div>
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 1002px;"><a title="asterbilling_professional" rel="lightbox[pics651]" href="http://astercc.org/wp-content/uploads/2009/11/asterbilling_professional.png"><img class="attachment wp-att-665" src="http://astercc.org/wp-content/uploads/2009/11/asterbilling_professional.png" alt="asterbilling_professional" width="541" height="136" /></a></p>
<div class="imagecaption">asterbilling 专家模式</div>
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 748px;"><a title="asterbilling_portuguese" rel="lightbox[pics651]" href="http://astercc.org/wp-content/uploads/2009/11/asterbilling_portuguese.png"><img class="attachment wp-att-666" src="http://astercc.org/wp-content/uploads/2009/11/asterbilling_portuguese.png" alt="asterbilling_portuguese" width="449" height="41" /></a></p>
<div class="imagecaption">asterbilling 葡萄牙语支持</div>
<div class="imagecaption">
<div class="imageframe" style="width: 150px;">
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 1007px;"><a href="http://cn.astercc.org/wp-content/uploads//2009/11/freepbx261.png"><img class="attachment wp-att-474" src="http://cn.astercc.org/wp-content/uploads//2009/11/freepbx261.png" alt="freepbx2.6 in asterCC BOX 0.13" width="544" height="310" /></a></p>
<div class="imagecaption">freepbx2.6 in asterCC BOX 0.13</div>
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 1007px;"><a href="http://cn.astercc.org/wp-content/uploads//2009/11/asternic_realtime.png"><img class="attachment wp-att-475" src="http://cn.astercc.org/wp-content/uploads//2009/11/asternic_realtime.png" alt="asternic_realtime" width="544" height="308" /></a></p>
<div class="imagecaption">asternic_realtime</div>
<div class="imagecaption">
<div class="imageframe alignleft" style="width: 1003px;"><a href="http://cn.astercc.org/wp-content/uploads//2009/11/asternic_answered.png"><img class="attachment wp-att-476" src="http://cn.astercc.org/wp-content/uploads//2009/11/asternic_answered.png" alt="asternic_answered" width="542" height="306" /></a></p>
<div class="imagecaption">asternic_answered</div>
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<p><a title="astercrm_mp3player" rel="lightbox[pics651]" href="http://astercc.org/wp-content/uploads/2009/11/astercrm_mp3player.png"><br />
</a></div>
</div>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>为什么有些通话记录在asterBilling的通话记录页面中看不到</title>
		<link>http://cn.astercc.org/2008/12/14/%e4%b8%ba%e4%bb%80%e4%b9%88%e6%9c%89%e4%ba%9b%e9%80%9a%e8%af%9d%e8%ae%b0%e5%bd%95%e5%9c%a8asterbilling%e7%9a%84%e9%80%9a%e8%af%9d%e8%ae%b0%e5%bd%95%e9%a1%b5%e9%9d%a2%e4%b8%ad%e7%9c%8b%e4%b8%8d.html</link>
		<comments>http://cn.astercc.org/2008/12/14/%e4%b8%ba%e4%bb%80%e4%b9%88%e6%9c%89%e4%ba%9b%e9%80%9a%e8%af%9d%e8%ae%b0%e5%bd%95%e5%9c%a8asterbilling%e7%9a%84%e9%80%9a%e8%af%9d%e8%ae%b0%e5%bd%95%e9%a1%b5%e9%9d%a2%e4%b8%ad%e7%9c%8b%e4%b8%8d.html#comments</comments>
		<pubDate>Sun, 14 Dec 2008 14:49:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[asterBilling]]></category>
		<category><![CDATA[使用技巧]]></category>
		<category><![CDATA[asterisk 计费]]></category>
		<category><![CDATA[asterisk丢失CDR记录]]></category>
		<category><![CDATA[historycdr]]></category>
		<category><![CDATA[mycdr]]></category>
		<category><![CDATA[通话记录]]></category>

		<guid isPermaLink="false">http://cn.astercc.org/?p=251</guid>
		<description><![CDATA[为什么有些通话记录在asterBilling的通话记录页面中看不到]]></description>
			<content:encoded><![CDATA[<div class="postContent">
<p>有些时候，当我们到通话记录页面中去查看代理商、话吧或分机的通话记录时，发现里面没有任何记录或是缺少了一些记录，但是检查数据库会发现，实际这些记录都是在&#8217;mycdr&#8217;表中存在的，但是为什么在astterBilling 界面中看不到呢？</p>
<p>原因 1: historyCdr 的问题</p>
<p>到asterBilling 主目录，检查你的 asterbilling.conf.php 配置文件中的‘useHistoryCdr’参数：</p>
<p><a href="http://astercc.org/wp-content/uploads/2008/12/sc1.png"><img class="alignnone size-full wp-image-413" title="sc1" src="http://astercc.org/wp-content/uploads/2008/12/sc1.png" alt="sc1" width="433" height="110" /></a></p>
<p>默认设置为 “useHistoryCdr = 1″，所以asterbilling 通话记录页会到“historycdr” 表中获取数据,但是 astercc 过程只会将数据插入“mycdr”表中，直到对记录进行“checkout” 操作（分机窗口或报告中），记录才会被转移到“historycdr”表中, 所以如果你发现在通话记录页面中缺少数据，你可以将设置“useHistoryCdr = 0″ 或是记录进行“checkout”操作。</p>
<p><a href="http://cn.astercc.org/wp-content/uploads/2008/12/sc2.png"><img class="alignnone size-full wp-image-252" title="sc2" src="http://cn.astercc.org/wp-content/uploads/2008/12/sc2.png" alt="" width="405" height="337" /></a></p>
<p>Reason 2: 分机设置问题</p>
<p>虽然astercc进程会将所有通话记录插入到数据库中，但是不是所有的记录都会被计费，只有你在asterBiling中设置过的分机才会被计费。所以如果你看到数据表“mycdr”的记录中，字段 “resellerid” 和 “groupid” 是 -1的话，请在asterBilling中检查你的“分机”设置。</p>
<p><a href="http://cn.astercc.org/wp-content/uploads/2008/12/sc3.png"><img class="alignnone size-full wp-image-253" title="sc3" src="http://cn.astercc.org/wp-content/uploads/2008/12/sc3.png" alt="" width="500" height="155" /></a></p>
</div>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>使用asterBilling对asterisk计费时的费率设置方法</title>
		<link>http://cn.astercc.org/2008/11/21/%e4%bd%bf%e7%94%a8asterbilling%e5%af%b9asterisk%e8%ae%a1%e8%b4%b9%e6%97%b6%e7%9a%84%e8%b4%b9%e7%8e%87%e8%ae%be%e7%bd%ae%e6%96%b9%e6%b3%95.html</link>
		<comments>http://cn.astercc.org/2008/11/21/%e4%bd%bf%e7%94%a8asterbilling%e5%af%b9asterisk%e8%ae%a1%e8%b4%b9%e6%97%b6%e7%9a%84%e8%b4%b9%e7%8e%87%e8%ae%be%e7%bd%ae%e6%96%b9%e6%b3%95.html#comments</comments>
		<pubDate>Fri, 21 Nov 2008 08:03:09 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[asterBilling]]></category>
		<category><![CDATA[使用技巧]]></category>
		<category><![CDATA[Asterisk]]></category>
		<category><![CDATA[asterisk 计费]]></category>
		<category><![CDATA[hosted callshop]]></category>
		<category><![CDATA[realtime billing]]></category>
		<category><![CDATA[代理商]]></category>
		<category><![CDATA[实时计费]]></category>
		<category><![CDATA[计费]]></category>
		<category><![CDATA[话吧]]></category>
		<category><![CDATA[费率]]></category>
		<category><![CDATA[连锁话吧]]></category>

		<guid isPermaLink="false">http://cn.astercc.org/?p=182</guid>
		<description><![CDATA[使用asterBilling对asterisk计费时的费率设置方法]]></description>
			<content:encoded><![CDATA[<p>在asterBilling中有三种费率表，代理商费率、话吧费率和用户费率。</p>
<ul>
<li>代理商费率：admin出售给代理商的费率。</li>
<li>话吧费率 (组费率)： 代理商出售给话吧(组)的费率。</li>
<li>用户费率：话吧出售给客户的费率。</li>
</ul>
<p>asterBilling 中的费率是可以被继承的，例如，有两条记录在 resellerrate表中：</p>
<p><a href="http://cn.astercc.org/wp-content/uploads/2008/11/asterbilling_resellerrate1_add.png"><img class="alignnone size-full wp-image-183" title="asterbilling_resellerrate1_add" src="http://cn.astercc.org/wp-content/uploads/2008/11/asterbilling_resellerrate1_add.png" alt="" width="500" height="421" /></a></p>
<p>dialpreifx = 0086<br />
number length = 0<br />
connect charge = 0.2<br />
init block = 60<br />
rate = 0.1<br />
billing block = 60<br />
<strong><span style="color: #ff0000;">resellerid = 0</span></strong></p>
<p>dialpreifx = 0049<br />
number length = 0<br />
connect charge = 0.4<br />
init block = 60<br />
rate = 0.4<br />
billing block = 60<br />
<span style="color: #ff0000;"><strong>resellerid = 0</strong></span></p>
<p>因为我们没有为这条费率指定一个代理商，所有这条费率会被应用于所有代理商。如果你不想让某一个代理商应用这条默认的费率，非常简单，只需要为这个代理商添加一条费率：</p>
<p>dialpreifx = 0086<br />
number length = 0<br />
connect charge = 0.2<br />
init block = 60<br />
rate = 0.2<br />
billing block = 60<br />
<span style="color: #ff0000;"><strong> resellerid = 1</strong></span></p>
<p>上面这条费率我们指定了代理商(resellerid=1)，当他的客户拨一个0086开头的号码时，将会应用这条新费率计费。</p>
<p>与代理商费率一样，话吧费率也可以被继承：</p>
<p>A:<br />
dialpreifx = 0086<br />
number length = 0<br />
connect charge = 0.2<br />
init block = 60<br />
rate = 0.2<br />
billing block = 60<br />
<strong><span style="color: #ff0000;">resellerid = 1<br />
</span></strong><strong><span style="color: #ff0000;">grouprid = 1</span></strong></p>
<p>B:</p>
<p><a href="http://cn.astercc.org/wp-content/uploads/2008/11/asterbilling_grouprate_add.png"><img class="alignnone size-full wp-image-184" title="asterbilling_grouprate_add" src="http://cn.astercc.org/wp-content/uploads/2008/11/asterbilling_grouprate_add.png" alt="" width="500" height="445" /></a><br />
dialpreifx = 0086<br />
number length = 0<br />
connect charge = 0.4<br />
init block = 60<br />
rate = 0.4<br />
billing block = 60<br />
<strong><span style="color: #ff0000;">resellerid = 1<br />
</span></strong><strong><span style="color: #ff0000;">grouprid = 0</span></strong></p>
<p>C:</p>
<p><a href="http://cn.astercc.org/wp-content/uploads/2008/11/asterbilling_grouprate1_add.png"><img class="alignnone size-full wp-image-186" title="asterbilling_grouprate1_add" src="http://cn.astercc.org/wp-content/uploads/2008/11/asterbilling_grouprate1_add.png" alt="" width="500" height="447" /></a></p>
<p>dialpreifx = 0086<br />
number length = 0<br />
connect charge = 0.4<br />
init block = 60<br />
rate = 0.4<br />
billing block = 60<br />
<span style="color: #ff0000;"><strong>resellerid = 0<br />
groupid = 0</strong></span></p>
<p>费率C将被应用于所有代理商和组，费率B将被应用于reseller1下的所有组，费率A 仅被应用于group1。</p>
<p>通过继承费率，admin可以更容易的控制费率，比如设置一套费率用于所在代理商，只调整需要不同费率的部分，代理商也可以所有组设置一套费率，对特殊费率进行小范围的调整。</p>
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